FAQ

Size chart

Size 2 = 2 years. size 4 = 4 years All the other sizes are indicated as months.


Payment

I don't have a pay-pal account:

Don't stress, you can always pay by bank transfer.
Please send us an email at info@suzieq.nl with the item you would like. Don't check out on the website.

Rosalie Voortman ABN AMRO Bank
NL22 ABNA 0622 2038 51
BIC/SWIFT 
ABNANL2A


Shipping/Delivery

Shipping costs 

 Flat Rate

All the above costs are for packages under 2kg. please note that when you order several items shipping may become more expensive, we will inform you about that.

Package

Yes we ship worldwide, please note that you are responsible for all taxes, duties and fees charged for orders. 

We work hard to ship your order out the next 1-3 days.

Orders are shipped by PostNL and have a track and trace included. All the other order go by certified mail.

It is possible to ship in a cheaper way, you won't get a track and trace code and Suzie Q is not responsible for any loss or damage during transport. Please send me an email, i will look into it.

info@suzieq.nl

Returning a product

You have the right to withdraw from your online purchase within 14 days.

This “cooling off” period expires 14 days after the day you received your goods. 

We will give you a refund within 14 days from receipt of the goods. We will not refund the shipping costs, but give you free shipping on your next order.

If you have any further questions please write us an email! We will try to respond within 24 hours.

You can send your order back to:

Suzie Q, Walter Pompelaantje 10, 5397 EZ Lith, the Netherlands

for urgent matters 0031-6 42 080 011

Thank you for stopping by!

XO

Rosalie Voortman